Mobile Phone

Problem with mobile phone company what can i do?

A mobile phone company sent me a bill of a contract phone without discussing that contract with me or even discussing the price plan with me and wreorst of all not even sendind me a phone.I refused to pay the bill after contacting them.They explained they ASSUMED i will like it because they had contacted me on phone to discuss the contract and unfortunately i was busy and promised to contact them and i did not.I think that it is the customer who should decide on a price plan or whether he/she wants the contract.My problem is that i have been taken to a debt collector and i was threatened by them to idea pay it or have a bad credit history.I paid immediately and yet still they went ahead and took the decision to give me a bad credit rating.What should i do?

Gather up all the information you have: e.g. dates and amounts, and any paperwork the mobile ‘phone company sent you, and find a lawyer.
If you were an Australian, I’d say, go to legal aid: I don’t know if that is an option where you are.
There are also financial advisors attached to some charities, normally they help people to work out how to handle seemingly overwhelming debts, but I think they would also consider taking your case on.
Do you have a department of consumer affairs where you live? They also might be very interested to hear what this mob of daylight robbers has done to you. Depending upon the laws where you live, it may be possible to prosecute these people for obtaining money fraudulently. I hope it is.

Good luck.

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